Bug 189 - Error Occurs While Creating Return for Specific Sales Order ID (ISO_0000007)
Summary: Error Occurs While Creating Return for Specific Sales Order ID (ISO_0000007)
Status: OPEN
Alias: None
Product: Smartwas
Classification: Unclassified
Component: Sales (show other bugs)
Version: unspecified
Hardware: PC Windows
: High High
Assignee: Hemanth (Hemanth)
URL:
: 200 (view as bug list)
Depends on:
Blocks:
 
Reported: 2026-06-02 07:34 UTC by Raghul (Raghul)
Modified: 2026-08-14 09:43 UTC (History)
0 users

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Triaged By: ---
Root Cause Analysis (RCA):
Resolution Summary / Fix Details:
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Description Raghul (Raghul) 2026-06-02 07:34:18 UTC
Location: Sales →Return to Warehouse → Create Return

After selecting customer, Sales Order ID, product checkbox, and location checkbox, clicking Create Return does not create the return. Instead, the system throws a database/server error.
Comment 1 Raghul (Raghul) 2026-07-08 09:25:29 UTC
While creating a return in the Return to Warehouse module, the return creation fails and an error message is displayed when using the specific Sales Order ID: ISO_0000007. The issue occurs after selecting a customer, sales order, product checkbox, and location checkbox, then clicking Create Return.
Comment 3 Raghul (Raghul) 2026-07-10 10:49:59 UTC
*** Bug 200 has been marked as a duplicate of this bug. ***