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<!DOCTYPE bugzilla SYSTEM "page.cgi?id=bugzilla.dtd">

<bugzilla version="5.3.3+"
          urlbase=""
          
          maintainer="Prem@cupent.com"
>

    <bug>
          <bug_id>189</bug_id>
          
          <creation_ts>2026-06-02 07:34:18 +0000</creation_ts>
          <short_desc>Error Occurs While Creating Return for Specific Sales Order ID (ISO_0000007)</short_desc>
          <delta_ts>2026-08-14 09:43:48 +0000</delta_ts>
          <reporter_accessible>1</reporter_accessible>
          <cclist_accessible>1</cclist_accessible>
          <classification_id>1</classification_id>
          <classification>Unclassified</classification>
          <product>Smartwas</product>
          <component>Sales</component>
          <version>unspecified</version>
          <rep_platform>PC</rep_platform>
          <op_sys>Windows</op_sys>
          <bug_status>OPEN</bug_status>
          <resolution></resolution>
          
          
          <bug_file_loc></bug_file_loc>
          <status_whiteboard></status_whiteboard>
          <keywords></keywords>
          <priority>High</priority>
          <bug_severity>High</bug_severity>
          <target_milestone>---</target_milestone>
          
          
          <everconfirmed>1</everconfirmed>
          <reporter name="Raghul">Raghul</reporter>
          <assigned_to name="Hemanth">Hemanth</assigned_to>
          
          
          <cf_testcase_id></cf_testcase_id>
          <cf_triaged_by>---</cf_triaged_by>
          <cf_rca></cf_rca>
          <cf_resolution_details></cf_resolution_details>
          <cf_impact_area></cf_impact_area>

      

      

      

          <comment_sort_order>oldest_to_newest</comment_sort_order>  
          <long_desc isprivate="0" >
    <commentid>310</commentid>
    <comment_count>0</comment_count>
    <who name="Raghul">Raghul</who>
    <bug_when>2026-06-02 07:34:18 +0000</bug_when>
    <thetext>Location: Sales →Return to Warehouse → Create Return

After selecting customer, Sales Order ID, product checkbox, and location checkbox, clicking Create Return does not create the return. Instead, the system throws a database/server error.</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>588</commentid>
    <comment_count>1</comment_count>
    <who name="Raghul">Raghul</who>
    <bug_when>2026-07-08 09:25:29 +0000</bug_when>
    <thetext>While creating a return in the Return to Warehouse module, the return creation fails and an error message is displayed when using the specific Sales Order ID: ISO_0000007. The issue occurs after selecting a customer, sales order, product checkbox, and location checkbox, then clicking Create Return.</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>618</commentid>
    <comment_count>2</comment_count>
    <who name="Raghul">Raghul</who>
    <bug_when>2026-07-10 10:14:03 +0000</bug_when>
    <thetext>https://grhombustechnologies710.sharepoint.com/:v:/s/Cruxule-SmartWas/IQCkApmU1K-8SYv8gCpcaV1qATqZc3y8YQofmqt3QJiPcHo?e=L7c1Ja</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>624</commentid>
    <comment_count>3</comment_count>
    <who name="Raghul">Raghul</who>
    <bug_when>2026-07-10 10:49:59 +0000</bug_when>
    <thetext>*** Bug 200 has been marked as a duplicate of this bug. ***</thetext>
  </long_desc>
      
      

    </bug>

</bugzilla>